Privacy Policy

1. Introduction

Avvenrehar Media ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website avvenrehar.media (the "Site") or engage our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out and submit forms on our Site (such as our contact form)
• Correspond with us by phone, email, or otherwise
• Sign up for our newsletter or marketing communications
• Enter a contest, promotion, or survey
• Engage our services

The personal information we collect may include:

• Your name, email address, postal address, and phone number
• Information about your wedding or event, including date, location, and preferences
• Payment information (though payment card details are processed securely by our payment processors and are not stored by us)
• Any other information you choose to provide

2.2 Information Automatically Collected

When you visit our Site, we automatically collect certain information about your device and your interaction with our Site. This information may include:

• Device and usage information, such as your IP address, browser type and version, operating system, device identifier, and pages visited
• Information about how you interact with our Site, such as the time and date of your visit, the pages you view, and links you click

2.3 Cookies and Other Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of our Site. For more information about our use of cookies, please see our Cookie Policy.

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our services
• Communicate with you about your inquiries, our services, and events
• Send marketing communications, such as newsletters or information about special offers or promotions
• Process payments and manage our client relationships
• Monitor and analyze usage and trends to improve your experience with our Site and services
• Comply with legal obligations
• Protect against, identify, and prevent fraud and other unauthorized or illegal activity

4. Sharing Your Information

We may share your information in the following circumstances:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as web hosting, payment processing, email delivery, and customer service.
• Professional Advisors: We may share your information with professional advisors, such as lawyers, accountants, and insurers, where necessary for our legitimate business interests.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• With Your Consent: We may share your information for any other purpose with your consent.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These may include:

• The right to access and receive a copy of your personal information
• The right to rectify or update your personal information
• The right to request deletion of your personal information
• The right to restrict or object to our processing of your personal information
• The right to data portability
• The right to withdraw consent at any time, where we rely on consent to process your information

To exercise these rights, please contact us using the details provided in the "Contact Us" section below.

5.1 Marketing Communications

You can opt out of receiving marketing communications from us at any time by:

• Following the unsubscribe instructions in any marketing email we send
• Contacting us using the contact details provided below

Please note that even if you opt out of receiving marketing communications, we may still send you non-marketing communications, such as those about your account, our ongoing business relations, or as required by law.

6. Data Security

We have implemented appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

8. Children's Privacy

Our Site and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us using the details provided below.

9. International Transfers

Your information may be transferred to, and maintained on, computers located outside of your country or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the information to the UK and process it there.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, or if you would like to exercise any of your rights, please contact us at:

• Avvenrehar Media
• 27 Wedding Lane, Haltwhistle
• Northumberland, NE49 9LW
• Phone: 01434 362851
• Email: [email protected]