Last Updated: April 15, 2024
Welcome to Avvenrehar Media. These Terms of Service ("Terms") govern your use of our website, located at avvenrehar.media (the "Site"), and the wedding photography and videography services offered by Avvenrehar Media ("we," "our," or "us").
By accessing or using the Site or engaging our services, you agree to be bound by these Terms. If you disagree with any part of these Terms, please do not use our Site or services.
All content on this Site, including text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Avvenrehar Media or its content suppliers and is protected by United Kingdom and international copyright laws. The compilation of all content on this Site is the exclusive property of Avvenrehar Media and is protected by UK and international copyright laws.
We grant you a limited license to access and make personal use of this Site. You may not download or modify it, or any portion of it, except with our express written consent. This license does not include any resale or commercial use of this Site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this Site or its contents; or any use of data mining, robots, or similar data gathering and extraction tools.
If you create an account on our Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.
Avvenrehar Media provides wedding photography and videography services as described on our Site and as agreed in a signed contract between you and us. The specific details of the services, including deliverables, timelines, and pricing, will be outlined in the service contract.
To secure our services for your wedding date, a non-refundable booking fee (deposit) is required along with a signed contract. The booking fee is deducted from the total cost of the package selected. Dates are reserved on a first-come, first-served basis, and a date is only secured once we receive both the booking fee and the signed contract.
The remaining balance is due 30 days prior to the wedding date unless otherwise specified in your contract. Failure to make the final payment by the due date may result in Avvenrehar Media not providing services on the wedding day. Payment can be made by bank transfer or other methods as specified in your contract.
In the event of cancellation, the booking fee is non-refundable. The following cancellation fees apply:
For postponements, we will make reasonable efforts to accommodate the new date. If we are unavailable for the new date, our cancellation policy will apply. If we are available, your booking will be transferred to the new date with no penalty, provided the new date is within 12 months of the original date.
Digital images and videos will be delivered within 8-12 weeks after the wedding date, unless otherwise specified in your contract. Images will be professionally edited and delivered in high resolution via an online gallery. Physical products (albums, prints, etc.) will be delivered within 4-6 weeks after your final design approval.
Copyright of all images and videos created by Avvenrehar Media remains with Avvenrehar Media. We reserve the right to use any image or video for display, publication, or other promotional purposes, unless otherwise specified in writing.
Upon full payment, clients are granted a non-exclusive license to use the images and videos for personal (non-commercial) purposes. This includes sharing on social media, printing for personal use, and displaying in your home. Commercial use requires separate written permission from Avvenrehar Media.
Clients agree not to alter the images or videos in any way, including applying filters, cropping, or removing watermarks or metadata, without explicit permission from Avvenrehar Media.
Clients agree to cooperate and communicate with the photographer/videographer regarding schedules, locations, and desired photographs. The client is responsible for securing access to all desired locations and for obtaining any necessary permissions for photography/videography at each location.
Clients agree to adhere to the agreed-upon timeline for the wedding day. Delays caused by factors under the client's control (late arrivals, extended hair/makeup, etc.) may result in reduced coverage or fewer final images/footage.
The client agrees to inform guests that they are welcome to take photos during the wedding but should not interfere with the professional photographer/videographer's work. We recommend "unplugged ceremonies" to avoid guests with devices blocking key shots.
Avvenrehar Media will provide services with reasonable care and skill, and to a professional standard. We will arrive on time and dressed appropriately for a wedding.
We will bring backup equipment to every wedding to mitigate against equipment failure.
In the unlikely event that the assigned photographer/videographer is unable to attend your wedding due to illness or emergency, we will make every effort to find a suitable replacement of similar style and experience. If this is not possible, our liability is limited to a refund of any payments made.
Avvenrehar Media will not be liable for delays or failure to provide the services due to circumstances beyond our reasonable control (including but not limited to acts of God, fire, flood, war, pandemic, or civil disturbance).
All images are edited in our signature style as seen in our portfolio. Special editing requests must be discussed before booking and may incur additional fees. We do not provide RAW files under any circumstances.
The selection of images for editing and delivery is at the sole discretion of Avvenrehar Media. We typically deliver between 50-80 final images per hour of coverage, depending on the events of the day.
We will keep backup copies of your wedding images for 12 months after delivery. After this period, we cannot guarantee that we will still have a copy of your images. We strongly recommend that clients make their own backup copies of all delivered files.
Avvenrehar Media's liability is limited to the total amount paid for our services. We will not be liable for indirect or consequential losses arising from use of our services or any delay or failure to provide services due to circumstances beyond our reasonable control.
If you are unhappy with any aspect of our service, please contact us in writing within 14 days of receiving your images/videos. We will make every effort to resolve any issues promptly and fairly.
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting the updated Terms on our Site with a new effective date. Your continued use of our Site or services after such modifications will constitute your acknowledgment of the modified Terms.
If you have any questions about these Terms, please contact us at: